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- "Backyard-MEDcury" Greets "Principal Capital" with New Year's Gift Baskets.
Backyard Co., Ltd. and MEDcury Co., Ltd. presented New Year's gift baskets to Principal Capital Public Company Limited and its subsidiaries, expressing gratitude for their continuous support as valued business partners. On 6 January, 2023, Backyard Co., Ltd. and MEDcury Co., Ltd., led by Ekarit Thammakun, Managing Director, along with Arnon Siriphutthichaikun, Senior Business Manager, Healthcare; Ampaporn Lamlertsaringkarn, Director of Finance and Accounting; Panon Suphiratana, Executive Vice President, Technology; Watcharaphan Phimonset, Sales Director; and Chanthanut Palakawongse Na Ayudhaya, Senior Vice President, Healthcare. extended New Year's greetings to Principal Capital Public Company Limited and its subsidiaries. The delegation, representing the executive board of both companies, presented New Year gift baskets to Dr.Krittavith Lertutsahakul, Managing Director of Principal Capital, to commemorate the beginning of the new year. As representatives of Backayrd-MEDcury management team, we presented New Year's gift baskets to Dr. Kritwit Leyutsahakul, Managing Director of Principal Capital Public Company Limited and its subsidiaries, to extend our warmest New Year's greetings. Picture 1: Backyard-MEDcury presented a New Year's gift basket to Dr.Krittavith Lertutsahakul, Managing Director of Principal Capital Public Company Limited. (third from the left). The Backyard-MEDcury team also presented New Year's gift baskets to several executives at Principal Capital, including Mr. Tharin Eampetcharapong, Chief Financial Officer; Mr. Pawat Thanawutsirawat, Director; and Dr.Tawan Juengsmarn, Acting Chief Operating Officer of Principal Healthcare Company Limited. The executives were gracious hosts and created a warm and welcoming atmosphere. Picture 2: Backyard-MEDcury presented a New Year's gift basket to Mr. Tharin Eampetcharapong, Chief Financial Officer of Principal Capital Public Company Limited. (third from the left). Picture 3: Backyard-MEDcury presented a New Year's gift basket to Mr. Pawat Thanawutsirawat, Director of Principal Capital Public Company Limited. (fourth from the left). Picture 4: Backyard-MEDcury presented a New Year's gift basket to Dr.Tawan Juengsmarn, Acting Chief Operating Officer of Principal Healthcare Company Limited. (fourth from the left).
- 10 Acronyms frequently used in HIS System. [EP.1]
In every industry, it is undeniable that there are often specific technical terms or acronyms that frequently appear in news related to that particular industry. Sometimes, these terms or acronyms are difficult to understand, raising questions about their meanings, context, or how they are used, and how they may differ or resemble those in other industries. The HealthTech 101 series by MEDcury will explore technical terms and acronyms in the medical and healthcare technology (Health Tech) industry, focusing on how they are used for communication within organizations and with the public. The aim is to provide value to those who are new to the field and want to learn the basics to better understand the industry. For EP.1, we will start with acronyms related to the 'HIS system', which include many acronyms such as EMR, EHR, RBAC, and others. What do these terms mean? What roles do they play in the HIS system? Let's find out! 10 Acronyms and Meaning : HIS System Category HIS (pronounced as H-I-S) stands for Hospital Information System. HIS (Hospital Information System) refers to a Data Management System used in various healthcare facilities, including hospitals and clinics (OPD Clinics). It covers the management of data across all departments of a healthcare facility, from patient registration, treatment, diagnosis, medication dispensing, pharmacy management, to hospital resource management, etc. Healthcare providers that are well-equipped in various aspects—such as having a good Hospital Information System (HIS) , trained personnel, and sufficient internal resources that support the implementation of a Hospital Information System—are essential factors in evaluating the standard of the information system within the facility to ensure it meets international standards. For example, certification standards like HIMSS Analytics EMRAM (Healthcare Information and Management Systems Society's Electronic Medical Record Adoption Model) and others are used as benchmarks. HIE (pronounced as H-I-E) stands for Hospital Information Exchange. It is a system for exchanging health information between healthcare providers that can connect the HIS systems of each hospital, using international standards like HL7 (Health Level Seven) to exchange the same data. The primary benefit of using the HIE system is enhancing patient satisfaction, such as reducing the burden on patients to request copies of their medical records, and enabling the timely tracking of medical histories for diagnostic and treatment purposes. One of the main challenges of the HIE system is ensuring data security, as patient health information is sensitive and subject to laws like PDPA (Personal Data Protection Act). Therefore, the HIE system must comply with security requirements and standards, such as Data Encryption, Role-Based Access Control, and backup systems, to ensure that patient data is accessible and usable at all times. Each healthcare provider in Thailand may have different standards for storing patient data. However, there are existing examples to show that it is possible. For example, Principle Healthcare Group , which operates more than 13 hospitals, uses a unified data storage system to increase patients’ access to healthcare services more quickly without the need to request copies of their medical records. RBAC (pronounced as R-B-A-C) stands for Role-Based Access Control. It is a system for controlling or managing the access rights of personnel in hospitals or clinics, such as doctors, nurses, registration staff, pharmacists, etc., to regulate their access to patient information, treatment data, or various resources within the system based on the roles assigned to them. The use of RBAC to secure systems and data is applied in many industries, such as in POS systems for retail and in hospital or clinic systems, to help reduce the risk of unauthorized access, modification, or copying of sensitive information. This not only ensures security for service users but also offers benefits to the users by reducing complexity and errors in the workflow, as they can access only the information necessary for their specific role. CDSS (pronounced as C-D-S-S) stands for Clinical Decision Support System. It is a computer system designed to assist and provide recommendations to doctors, enabling them to make faster and more accurate decisions in diagnosing and treating patients. It is merely a tool to support decision-making, not a system that fully replaces or disrupts the medical profession. The CDSS supports doctors by utilizing patient treatment data recorded in the Electronic Medical Record (EMR) system for analysis and assistance in diagnosis, such as: 4.1. Doctor’s Prescription: The CDSS can check for drug interactions and alert the system when irregularities are detected, such as drug allergies, duplicate prescriptions, or inappropriate dosage for the patient. 4.2. Diagnosis and Treatment: The CDSS can help doctors diagnose diseases based on the patient's symptoms and test results immediately while caring for the patient, and recommend appropriate treatment methods according to medical guidelines. When comparing the CDSS to a Medical Second Opinion, the two cannot fully replace each other but can work together to ensure that patients feel confident in the physician's treatment approach and the hospital’s standards. 4.3. Recommendation and Follow-up on Treatment: The CDSS can compare the patient’s medical history and treatment outcomes to provide personalized recommendations, such as post-surgical rehabilitation, controlling blood sugar levels for diabetic patients, or selecting chemotherapy drugs for cancer patients. CPOE (pronounced as C-P-O-E) stands for Computerized Physician Order Entry. It is a system for placing medical orders via a computer or electronic device connected to the internet and integrated with the hospital's Electronic Medical Record (EMR) system. The key feature of the CPOE system is its ability to replace handwritten medical orders or prescriptions, aiming to minimize the use of handwritten orders. When discussing the societal issue of 'doctor's handwriting', many can visualize how handwritten orders might lead to communication errors among healthcare staff. Physicians access the CPOE system to place orders for treatment, such as prescribing medications or requesting additional tests. The system displays a list of available medications and tests that can be ordered. Additionally, this system can seamlessly integrate with the CDSS system to verify correctness and alert for drug interactions. The purpose of placing medical orders in this system is to ensure that the data is recorded digitally and linked to other departments within the hospital. This allows for tracking and efficient operations, ensuring that orders are sent to the relevant departments, thereby increasing speed and convenience, such as to the pharmacy or testing rooms. MA (pronounced as M-A) stands for Maintenance Service Agreement. It is a service agreement between the service provider and a healthcare provider. For example, a service provider could be a company that installs software systems and must have a contract outlining the scope of services and terms for maintaining the software system installed at each healthcare provider. This includes training, technical support, software updates, troubleshooting, and more. Today, MA or Maintenance Service Agreements have become an important competitive factor for software vendors, especially in the healthcare industry. As a result, MA is not only a contract that defines the scope of work but also a key differentiator in the market competition. This can include specialized training personnel, 24/7 online repair request systems, quick software fixes and updates, and more, all aimed at ensuring confidence and building long-term relationships with clients. EMR (pronounced as E-M-R) stands for Electronic Medical Record. It is a system that records patient data through digital systems and electronic devices, such as computers, tablets, etc., connected to the internet, replacing traditional paper-based record-keeping and document storage. The EMR system is often integrated with the HIS system to work together. The EMR connects data across various departments, such as the patient registration department, consultation or laboratory rooms, pharmacy, payment department, etc., allowing for continuous tracking and updating of patient information. This helps save time when retrieving patient data and ensures better care and patient satisfaction. The adoption of the EMR system also helps reduce errors in data recording or human errors, along with systems for error checking and strict security protocols. Examples include Role-Based Access Control (RBAC) to manage access rights and CDSS to prevent issues such as duplicate prescriptions or drug allergies. EHR (pronounced as E-H-R) stands for Electronic Health Record. It is an electronic health record system that encompasses all aspects of a patient's health history and allows for the transfer of health information to other healthcare providers, improving the continuity and comprehensiveness of care. This differs from the EMR system, which only covers health data within a single healthcare provider. Like the EMR system, the EHR system records data electronically, such as medical history, test results, medication allergies, vaccination history, and other health information. The key advantage of the EHR is its ability to transfer patient health data to other healthcare providers, helping to reduce redundancy in testing and enhancing diagnostic accuracy, all while ensuring the security of data storage and transfer. PACS (pronounced as "packs") stands for Picture Archiving and Communication System. It is a system designed to store and communicate medical images in digital format. The system can integrate with the EMR system to connect patient data within a single platform. This includes images from X-rays, MRIs, or CT scans, helping reduce storage costs and space requirements while improving the convenience of accessing patient data through computers or electronic devices anytime and anywhere. Additionally, the PACS system reduces the risk of data loss and offers higher security compared to traditional film-based storage, thus enhancing the efficiency of the radiology department and optimizing costs. API (pronounced as A-P-I) stands for Application Programming Interface. It is a programming interface for medical applications that serves as a 'gateway' connecting different systems or programs related to patient care and healthcare services, allowing them to communicate and exchange information to work together seamlessly. For example, an API can be used to connect the HIS system with the EMR system , enabling continuous linking of patient data across various departments, or to connect the EMR system with vital sign monitors , allowing data to be quickly recorded into the digital system, replacing manual entry or redundant data entry in separate systems. How was the 10 acronyms in the HIS System category? We hope this helps many people understand how the HIS system works and the various features hidden within hospital information systems, at least to some extent. In the next episode, MEDcury in the HealthTech 101 series will bring you a new category. Don't forget to stay tuned! Interested in consulting about the MEDHIS and MEDHIS Lite systems can inquire for more information about the products from MEDcury experts at Phone : (+66) 02-853-9131 (Monday to Friday, 10:00 AM - 6:00 PM) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury
- What is Hospital System? and The Significance in Hospital Operation Flow.
A hospital system is akin to the engine that drives a healthcare facility from the front office to the back. It serves as a comprehensive mechanism to regulate and streamline operations across various departments within a hospital. Let's explore why the hospital system is indispensable to a hospital's operation flow. What is the Hospital System ? The Hospital System refers to the framework used to manage various departments within a hospital, ensuring smooth operations. This includes medical services, resource management, hospital administration, and more. To illustrate, it encompasses everything from when a patient walks in for services to when they receive medication and leave the hospital. Each step in this process requires a supporting system to ensure the hospital can effectively serve its patients. When it comes to selecting systems for hospitals, the choice often depends on various factors, such as the size of the facility, the number of beds, the operational flow, and the specific type of hospital business. Hospitals can be broadly categorized into two main types: those that provide services exclusively for outpatients (OPD), such as clinics, and those that serve both outpatients and inpatients (IPD), such as hospitals. The Significance of Hospital System As mentioned earlier, the hospital system serves as a mechanism to control operations in each area according to standardized operating procedures (SOPs). The hospital system is designed to establish workflows that are appropriate to the size and needs of the facility, aiming to reduce complexity and minimize errors during operations. Some healthcare facilities may implement a comprehensive system for all management tasks, while others may only adopt certain components based on available resources and budget constraints. Currently, every hospital has adopted an EMR (Electronic Medical Record) system to replace paper records, enhancing convenience for medical personnel in documenting patient histories and relevant medical information. This system also facilitates data sharing between departments and alleviates the workload for nurses. The EMR system has standards in place to ensure the effective integration of information technology within hospitals. One such standard is the EMRAM (Electronic Medical Record Adoption Model), which many hospitals in Thailand have been certified. This EMRAM ranges from Stage 0 to Stage 7, with a few hospitals in Thailand currently achieving the highest certification level, Stage 7. Examples include Prince Paknampo Hospital and PRINC Suvarnabhumi Hospital. Types of Hospital System When discussing the types of hospital systems, they can be categorized in various ways, including by usage perspective and levels of implementation. This article will categorize hospital systems based on the management processes or operation flow in a typical hospital. Hospital systems can be divided into three parts according to the hospital operation flow, similar to systems responsible for different areas of a household. These hospital systems are dependent on the necessary usage to support the operations of personnel and departments involved in the hospital, including: Front-end System : This includes systems like HIS (Hospital Information System), which manage patient information from registration and history taking to treatment and medication dispensing. Related systems include EMR (Electronic Medical Record) and HIE (Health Information Exchange), which work in conjunction with the HIS to enhance the overall management of patient data. Hospital Information System Is a critical component of hospital operations, integrating with EMR to record patient data and history electronically, thereby reducing paper usage (creating a paperless hospital). It facilitates quick data sharing across various departments. Each hospital typically features different modules in their HIS (Hospital Information System) based on their specific needs, covering processes such as registration, patient history recording, diagnosis and treatment, medication dispensing, and patient billing. However, not all hospitals have comprehensive HIS modules. For instance, specialized Dentistry or Blood Bank may require careful consideration of the system's suitability before implementation to avoid operational issues. Currently, HIS systems are being developed to enhance security and usability across devices, with options for web-based and cloud-based installations: Web-based : Allows hospital personnel to access the latest patient information from any internet-connected devices without needing to install software on that device. Cloud-based : Eliminates the need for hospitals to invest in on-premise servers, saving costs on maintenance and enabling scalable data storage according to the hospital's size, with security measures like user authentication in place. In Thailand, some HIS providers have expanded their system modules to streamline workflows for medical staff and reduce human errors. For example, MEDHIS (Developed from Centrix), by MEDcury Co., Ltd. has additional modules such as Clinical Decision Support Systems (CDSS) and Clinical Pharmacy Order Entry (CPOE) to enhance service efficiency and minimize mistakes. Back-end System : This includes systems like ERP (Enterprise Resource Planning), which manage resource allocation and inventory, including medication management within the hospital. Enterprise Resource Planning (ERP) serves as the back-end management system for hospitals, covering various departments such as accounting, payment processing, and inventory management. The hospital business has unique characteristics compared to other industries, particularly regarding the exemption from a 7% VAT, which necessitates adjustments in standard ERP systems to accurately calculate hospital costs. The seamless integration of the ERP system with the HIS (Hospital Information System) allows for the electronic prescription of medications by doctors and pharmacists. This integration ensures that inventory management, purchasing processes, and accounting are conducted accurately, which is crucial for hospitals that frequently dispense medications and need to minimize inventory counting errors. Achieving a seamless connection between these two systems can be challenging for many hospitals, influenced by factors such as budget, personnel readiness, and the ability to find specialized companies for implementation. This integration is essential to replace manual inventory counting methods that could lead to fraud and errors. Implementing an ERP system in hospital operations presents an interesting business opportunity that can scale from outpatient clinics (OPD) to larger healthcare facilities. For example, Odoo ERP, developed by Backyard Co., Ltd. offers a tailored ERP solution for healthcare providers, integrating with MEDHIS from MEDcury Co., Ltd. This integration aims to enhance convenience for hospitals seeking specialized resource management solutions. Support System : This includes systems like Telehealth and Telemedicine, which enhance the efficiency of medical services beyond the confines of the hospital. And also CRM (Customer Relationship Management) systems and Call Centers. Support System such as Telehealth and Telemedicine, as well as CRM (Customer Relationship Management) systems and Call Centers, are designed to enhance convenience for healthcare providers and patients alike. These systems aim to provide services that go beyond mere treatment, increasing patient satisfaction and engagement. For example, private hospitals that implement CRM systems can manage patient service data effectively, allowing them to offer personalized health products or packages tailored to the unique needs of individuals. However, the implementation of such systems often comes with significant costs, leading some hospitals to opt for hiring staff to manage these functions instead, ensuring they align with their budgetary constraints. Hospital Systems Play a Crucial Role in The Operation of Hospitals. In summary, hospital systems are the heart of hospital operations, functioning as both the front-end and back-end. Executives must prioritize user convenience for all stakeholders, including nurses, doctors, and pharmacists. It’s essential to evaluate and compare hospital systems from various providers in the market, focusing on system compatibility and design suitability for the facility. This ensures that healthcare personnel can perform their duties with minimal errors and concerns while providing patient care. Are You Seeking a Hospital System for Your Hospital? For more information about our products from MEDcury experts at: Phone : (+66) 02-853-9131 (Monday to Friday, 10:00 AM - 6:00 PM) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury
- Introducing MEDHIS, Answering the Solution Need for All Hospital Providers.
In the previous article, we discussed the evolution of the Centrix system towards its goal of developing into the MEDHIS system. Read full article MEDcury Rebrands Centrix as MEDHIS, Ready to Develop Healthcare Ecosystem and Expand to Global Markets. In this article, We will introduce you to the MEDHIS system, a HealthTech solution from MEDcury Co., Ltd. We will provide insights that will help you easily understand the functionalities of the Hospital Information System known as MEDHIS. Who is MEDcury ? MEDcury Co., Ltd., was founded in 2018 and led by founder Mr. Jatuphol Chawapatnakul. MEDcury is a software development company specializing in Healthcare Technology. The company aims to create a sustainable healthcare ecosystem through HealthTech solutions that enhance the operations of healthcare facilities. This includes efficient management practices, seamless data connectivity and exchange between systems, the elevation of healthcare services, and data analysis for hospital business benefits, among others. Currently, MEDcury Co., Ltd. offers 4 solutions for healthcare facilities, enabling them to adapt to technological changes and create competitive business opportunities both now and in the future: MEDHIS : A Hospital Information System (HIS) designed for medium to large healthcare facilities, including those providing both outpatient (OPD) and inpatient (IPD) services, such as public and private hospitals. MEDHIS Lite : A lite version of the Hospital Information System, sufficient for the operations of small to medium healthcare facilities that primarily offer outpatient services (OPD), such as general clinics, cosmetic clinics, dental clinics, and mental health clinics. MEDConnext : A Health Information Exchange (HIE) system that adheres to the FHIR Standard for data exchange, allowing seamless connectivity with the MEDHIS system. Virtual Health Platform : An online medical service that enhances patient convenience, enabling access to healthcare services without the need to be in the hospital. How essential are these systems for hospitals? With the increasing aging population worldwide, including in Thailand, along with advancements in technology and a greater focus on patient-centric services such as designing products and services that cater to individual needs, connecting patient data between healthcare facilities to alleviate patient burdens, and improving access to healthcare services both within and outside of hospitals. These various factors provide business opportunities for entrepreneurs to develop technology that meets customer needs, and they present challenges for Healthcare administrators or CEOs in considering and selecting suitable hospital systems to support growth and enhance the efficiency of medical personnel. What is HIS ? When discussing the meaning of HIS (Hospital Information System), many of you may have heard these terms to some extent: hospital data management system, hospital information system, or electronic medical health information system. All of these contribute to the definition of HIS, which is one of the 'hospital information systems' that play a crucial role in streamlining operations within various departments of healthcare facilities. Read the full article on What is Hospital System? and The Significance in Hospital Operation Flow. As technology becomes more integral to the operations of healthcare facilities, HIS has emerged as one of the fundamental technologies widely adopted to enhance the information systems of hospitals and clinics. Thus, HIS serves as a front-end system that operates with automation in managing patient data. It encompasses the operations of each department, including Registration, Medical recording, treatment, Pharmacy, Billing, etc. It can also support decision-making for medical personnel in areas such as treatment, research, pharmacy management, and hospital administration. HIS system connects with the EMR (Electronic Medical Record) system to replace handwritten and paper records. Currently, it is widely used for recording patient data and is one of the factors that help reduce operational costs within healthcare facilities. Read the full article on EMR vs. EHR: What's the Real Difference? However, since each healthcare facility differs in terms of business size, number of beds, and standard operating procedures (SOP), Healthcare administrators or CEOs should consider these various factors when selecting system features and preparing personnel. This ensures that each department can be effectively supported and maximizes benefits for the healthcare business. MEDHIS Answering the Solution Need for All Hospital Providers MEDHIS system was developed from the Centrix system by MEDcury, with the aim of enhancing usability and continuously expanding the number of modules to cover all aspects of healthcare operations. Currently, the MEDHIS system offers two service models based on business size and the number of modules, including MEDHIS : Suitable for medium to large healthcare facilities that provide services for both outpatients (OPD) and inpatients (IPD). It consists of 21 modules that cover hospital operations, including registration, various patient service departments, accounting, and medication dispensing, among others. MEDHIS Lite : This is the Lite version of the MEDHIS, suitable for small to medium healthcare facilities or clinics that provide outpatient services (OPD Clinics). It includes 6 modules that efficiently cover operations comparable to the MEDHIS system used in larger healthcare facilities, tailored for various types of clinics such as general practice clinics, dental clinics, specialized clinics, physical therapy clinics, and mental health clinics. The comprehensive modules in the MEDHIS cover full operations and full patient journey. MEDHIS can also be adjusted to suit smaller healthcare facilities. This makes both service models from MEDcury attractive options for healthcare facilities of all sizes. They serve as tools to enhance information systems, improve patient service experiences, and accommodate future growth and changes in patient service delivery. Experience the User-Centric Design of MEDHIS Designing a hospital system that is simple to use and has uncomplicated processes is crucial for enhancing user satisfaction, especially for nurses who interact with the system the most. This helps reduce the time needed to understand and learn how to operate the system. With extensive experience in the Thai public health system and development by a team of Thai professionals, MEDHIS prioritizes usability alongside system security. Its user-friendly interface supports full functionality in the Thai language, ensuring a seamless experience for users. MEDcury has a dedicated team ready to provide training for users in both online and on-site formats for all relevant departments. This helps alleviate concerns for healthcare administrators and CEOs in preparing personnel, ensuring confidence during usage, and supporting staff to effectively carry out their tasks through the MEDHIS system. A key feature that makes the MEDHIS well-suited for modern hospital operations is its Cloud-based functionality with Web-based systems , healthcare personnel can access the latest patient information simply by using an internet connection and a device that can connect to the internet, without the need to install software on their devices. In addition, the reduction of maintenance costs for many healthcare facilities has made this usage option increasingly popular. The key features of this approach include Support for business scalability and future technological advancements. On-Cloud systems that offer more flexible data storage options. Web-based systems that can be accessed via web browsers on various devices, such as computers, tablets, and smartphones. Real-time access to data with Role-Based Access Control (RBAC) to manage access permissions based on specific roles. Emphasis on data security through Data Encryption. These advantages not only help reduce maintenance costs but also lower investments in hardware and software, as well as the limitations related to equipment and information systems in healthcare facilities. This includes reductions in data storage space, budget constraints, staffing requirements, and the risks of cyberattacks on hospital systems, among others. Interesting Features of the MEDHIS The use of paper in healthcare facilities represents a cost that can be difficult to overlook, including expenses for purchasing, ink, transportation, document storage, and destruction, among others. Additionally, there are limitations related to storage space and the risk of loss due to accidents or natural disasters, as well as misunderstandings that may arise from illegible handwriting in medical records during patient treatment. MEDHIS fully supports data integration with the EMR system , serving as a key component in the goal of becoming a paperless hospital or a green hospital. This helps reduce various costs associated with paper usage and mitigates the risks of data storage and documentation in traditional formats. Additionally, MEDHIS is designed with features that leverage technology to a greater extent. These include a speech-to-text feature that enhances the speed of data entry and a photo-taking and uploading feature that allows direct use within the system. This helps physicians document diagnoses or treatments more efficiently, ultimately giving healthcare personnel more time to care for patients. The use of the EMR system within MEDHIS also supports API integration with various systems within the healthcare facility, improving the speed of diagnostic processes for staff and reducing errors in data or test results from different systems, including ER (Emergency Room) PACS (Picture Archiving and Communication System) LIS (Laboratory Information System) RIS (Radiology Information System) MEDHIS Empowering Healthcare with Trusted Information Systems. While implementing information systems and medical technology in hospitals can attract customers, investors, and skilled medical personnel, it may no longer be sufficient for competitive advantage in today’s market. The use of information systems and technology must be accompanied by a higher level of confidence and reliability than merely having a system in place. The HIMSS EMRAM (Electronic Medical Record Adoption Model) standard measures the effectiveness of information systems in hospitals. This standard helps healthcare facilities enhance their information systems' efficiency and builds confidence in their readiness to utilize technology for patient care, thereby increasing their capabilities to meet international standards. MEDHIS is a key component that helped Princ Paknampo achieve EMRAM Stage 7 certification in 2019, making it the second hospital in Southeast Asia to attain this level. This was followed by Princ Suvarnabhumi, which also achieved EMRAM Stage 7 certification in 2024. This standard demonstrates the effectiveness of the MEDHIS in driving healthcare facilities towards national and international standards in the future. The benefits from the provider's perspective include improved service and treatment efficiency, reduced medical errors, and enhanced ease of operation for healthcare personnel. From the user's perspective, it facilitates quicker access to care, easier access to personal health information, and increased satisfaction with the healthcare services provided. Why MEDHIS ? Operations in a hospital or clinic involve not just patient services but also the need for organized management systems to ensure smooth patient care from start to finish. Whether it’s a large hospital or a small clinic, a Hospital Information System (HIS) is essential as a critical tool for managing information systems and supporting the efficient work of medical personnel. If you are looking for an HIS system with expert support and a customer service team available 24/7 to provide consultation, care, and problem-solving for users, MEDcury is here to offer solutions such as the MEDHIS and MEDHIS Lite systems. These hospital data management systems cater to healthcare facilities of all sizes, backed by the trust of over 30 leading hospitals and 50 clinics across Thailand, managing a patient database of over 3.5 million records (HN). With the commitment of MEDcury Co., Ltd. to develop the Thai healthcare system and health ecosystem to be robust and sustainable, we continuously enhance and improve our systems to meet the needs of both public and private healthcare facilities. This includes opportunities for connectivity and integration with various systems to address market demands in the healthcare sector. Our goal is to help your healthcare facility increase management efficiency and work towards creating a sustainable health ecosystem. Interested in consulting about the MEDHIS and MEDHIS Lite systems can inquire for more information about the products from MEDcury experts at Phone : (+66) 02-853-9131 (Monday to Friday, 10:00 AM - 6:00 PM) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury
- The 3E Framework: Essential Steps for Integrating AI in Modern Hospitals.
Today, MEDcury will guide you through the process of integrating AI into healthcare settings using the 3E Principle. Let’s dive into the steps you need to follow! Stage 1: Explore First, you need to explore your own needs and areas for improvement. Alternatively, MEDcury suggests a simpler method: explore your competitors and perform benchmarking by answering these four questions:ถาม ดังนี้ Where do you currently stand in the healthcare industry? Which organization excels in using AI technology in healthcare or operations? How does that organization achieve its success? How can you surpass their performance? Answering these questions will set a positive foundation for incorporating AI into your healthcare facility. However, it’s crucial not to stop there. You must deepen your understanding of AI technology by researching various sources and consulting with business partners in finance, management, and marketing. Begin your AI project by discussing possibilities with AI vendors and experts to develop and refine the technology. Stage 2: Expose Once your AI development is taking shape, introduce it to the relevant department staff for initial use. It’s important to gather feedback and suggestions from these end-users as their input will be vital for refining and enhancing the AI system. This stage not only helps assess the AI’s performance but also provides an opportunity for staff to learn about, understand, and adapt to the AI technology more effectively. Stage 3: Experience & Scale Up If your AI prototype meets its performance goals, you can expand its use to other departments. Additionally, staff who have previously worked with AI will become key resources in sharing best practices and helping others integrate AI throughout the organization. By following these stages, you can effectively implement AI in your healthcare setting and maximize its benefits across your organization. If you’d like to discuss, share insights, or learn more about HealthTech Solutions, connect with us at: Phone : (+66) 02-853-9131 ( Monday to Friday, 10:00 AM - 6:00 PM ) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury
- 4 Reasons to Upgrade Your Hospital Information System (HIS).
Hospitals, being large organizations, accumulate vast amounts of data. Manual data collection inevitably leads to errors or duplication and can slow down operations. A Health Information System (HIS) is a crucial tool that simplifies hospital operations. However, older HIS systems may no longer meet the demands of current practices. MEDcury will explore why hospitals should consider upgrading their HIS now. 1. Enhanced Data Storage Efficiency Since the implementation of HIS, all hospital data—ranging from medical records to administrative information—has been stored within a centralized system rather than physical documents. This shift not only simplifies data retrieval but also enhances data security and reduces the risk of data loss or damage. However, as new medical services and innovations emerge, existing HIS systems may not support these changes. Adding supplementary data storage systems or reverting to paper-based records are temporary fixes that do not integrate data into a unified system. Upgrading to a new HIS improves the ability to connect data across departments effectively, providing a more sustainable solution. 2. Improved Staff Efficiency With all data consolidated in a single system (Single Source of Truth), staff no longer need to waste time searching for information across various manual sources. This increases efficiency and allows them to focus on more valuable tasks. Furthermore, with interconnected network systems, hospital staff across different departments can see a unified view and align their work. This leads to better communication and coordination, resulting in more effective operations. 3. Enhanced Hospital Management Efficiency Data related to hospital management, such as personnel records, patient volumes, financial transactions, inventory of medicines and supplies, and medical equipment, are summarized from a single, up-to-date database. This eliminates confusion within the organization and allows executives to use this information for strategic planning, operational management, and resource allocation. 4. Improved Quality of Patient Care A well-managed hospital with a cohesive strategy and seamless inter-departmental coordination leads to improved patient care. Patients benefit from greater convenience and faster treatment. These reasons highlight why hospitals should reassess their HIS to ensure it meets modern service demands, evolving patient needs, and emerging technologies. MEDcury, we have developed MEDHIS, a versatile hospital information system that can be installed both On-Cloud and On-Premise. This flexibility accommodates digital-era online operations and supports data integration across different branches, as well as connectivity with other systems or databases from both public and private sectors. If you’d like to discuss, share insights, or learn more about HealthTech Solutions, connect with us at: Phone : (+66) 02-853-9131 ( Monday to Friday, 10:00 AM - 6:00 PM ) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury
- Ways to Green : 3 Digital Tech Moves for Your Hospital.
One of the global trends forecasted is Sustainability, Eco-friendly, and Climate-friendly practices. Many organizations around the world have already started implementing these practices. But did you know that this trend isn’t just a temporary fad for the coming year? It is set to be a defining trend for the future. So, how can hospitals align with this trend? Today, MEDcury will share 3 strategies to help hospitals Go Green sustainably and be environmentally friendly. 1. Digitization : Transforming Analog Data to Digital Digitization involves converting physical or analog data into digital formats, such as turning photographs into image files or paper documents into digital files. This method significantly reduces paper usage and waste production, which is especially relevant for hospitals. According to CynergisTek, an average-sized hospital with 1,500 beds uses over 8 million sheets of paper per month—a staggering figure. 2. Digitalization : Using Technology to Revamp Workflows Digitalization refers to the integration of technology to improve various workflows, enhancing efficiency. For hospitals, this means reducing human errors and boosting data analysis capabilities, which can aid in decision-making. Additionally, it helps in conserving resources and cutting costs in a sustainable and environmentally friendly manner. Technologies for Digitalization in Hospitals Hospitals can leverage various technologies to transform their workflows, including: Electronic Medical Records (EMR) : Replacing paper-based medical records with electronic systems to streamline and secure patient data management. Health Information Systems (HIS) : Utilizing comprehensive digital systems to store and manage hospital-wide data efficiently. Health Information Exchange (HIE) : Facilitating seamless data sharing between hospitals to enhance patient care and coordination. Telemedicine : Offering remote services to overcome location constraints and improve accessibility. In addition to the benefits mentioned, these technologies can enhance patient satisfaction and bolster the hospital's image as a socially responsible and modern organization. 3. Cloud Computing : Storing Data in the Cloud Cloud Computing refers to storing and processing information systems via the internet. This means users can access data and services as needed without limitations on location, device, volume, or time. The term "Cloud" signifies that data is stored on servers that could be located far from us, potentially on the other side of the world, much like data being on a cloud. One cloud technology that can help hospitals Go Green is HIS On Cloud. You might wonder how this technology benefits hospitals. Consider the electricity needed to keep an on-premise HIS server running 24/7, including lighting and air conditioning to maintain the optimal temperature. For more insights, click to read our article on 'Telehealth vs. Telemedicine: What’s the Difference?' The energy consumption for such systems is significant. With HIS On Cloud, hospitals do not need to install both software and hardware on-site. This reduction in physical infrastructure leads to less electricity use or, in some cases, a substantial decrease, helping hospitals meet their green goals. Additionally, HIS On Cloud can reduce hidden costs, such as those related to system maintenance personnel and other resources like electricity and space. According to Microsoft Corporation and WSP Global Inc., Cloud Computing can save up to 93% of energy compared to on-premise data centers. Research from Berkeley Lab and Northwestern University indicates that businesses can reduce energy costs by 60% to 85% by switching to cloud-based services. Turning Hospitals Green: A Goal Within Our Reach! We hope these 3 approaches inspire you to adopt modern technology and innovations that optimize energy use and are environmentally friendly. Let's work together to create a sustainable Green Ecosystem. If you’d like to discuss, share insights, or learn more about HealthTech Solutions, connect with us at: Phone : (+66) 02-853-9131 ( Monday to Friday, 10:00 AM - 6:00 PM ) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury
- What’s Next for Telemedicine: Directions and Opportunities Following COVID-19.
Telemedicine has become a term we've heard frequently and become familiar with over the past 2-3 years, largely due to the major shift brought about by COVID-19. This pandemic led many hospitals to adopt this new mode of medical service to align with the new normal. But an interesting question arises: What will the future hold for telemedicine in the post-COVID-19 era? Let’s explore. What is Telemedicine? Telemedicine refers to the technology that allows patients to consult with and receive diagnoses from doctors via real-time video conferences through applications. COVID-19 as a Catalyst for the Telemedicine Trend The unfavorable conditions caused by the COVID-19 pandemic—such as lockdown measures, social distancing, and increasing numbers of infected individuals leading to overcrowded hospitals—have all been significant turning points that have led to the widespread acceptance of telemedicine. Telemedicine has become an unavoidable part of our lives as it provides a new, location-independent option for medical services that is perfectly suited to this crisis. According to a market valuation report by BIS Research, the global telemedicine market was valued at $21.6 billion in 2019 and is projected to grow to $65.3 billion by 2026, with an average annual growth rate of 12.7%. The Asia-Pacific market, in particular, is expected to show the most significant growth. Thailand’s telemedicine market is also experiencing growth in line with global market trends. The Next Normal for Telemedicine After the COVID-19 Many of you might wonder if, since telemedicine surged due to COVID-19, it will continue to thrive after the pandemic ends. MEDcury refers to a survey by McKinsey for insights. The survey reveals that telemedicine usage in the U.S. surged 38 times during the COVID-19 pandemic but has maintained this level even as the pandemic has been controlled. Additionally, the survey indicates that both doctors and patients are highly satisfied with telemedicine, with satisfaction levels of 64% and 74%, respectively, and there is a strong likelihood that they will continue using such platforms in the future. This data reflects a permanent shift in telemedicine usage behavior. However, telemedicine will not entirely replace traditional in-person consultations due to several limitations, including: Doctors' unfamiliarity with using technology for online consultations. The necessity of using specific tools, procedures, or laboratory tests to support medical decisions. Telecommunication systems that are still not fully comprehensive. Nevertheless, telemedicine enhances healthcare capabilities, particularly in fields where procedures are not required, such as dermatology and psychiatry. It also helps in monitoring symptoms and follow-up tests, allowing patients to receive consultations and results online, thus avoiding unnecessary travel to hospitals. Patients can also receive prescribed medications either at home or from local pharmacies. This technology enables more comprehensive access to medical services, reduces costs, saves travel time, and helps alleviate hospital overcrowding. Moreover, the scope of telemedicine services can be expanded beyond smartphone applications. For example, Ping An Good Doctor’s "One Minute Clinic" is available across 8 provinces in China. This telemedicine kiosk provides consultations and initial responses for up to 2,000 common diseases. Using AI, the kiosk diagnoses by measuring vital signs and gathering information, and it can dispense medications from a selection of over a hundred types. If the required medication is unavailable, patients can order through the app to either pick up the medication from a nearby clinic or have it delivered within an hour. The kiosk also keeps patient records connected to the Health Information System (HIS) of over 3,000 clinics and hospitals, enabling the referral of patients with serious conditions. If you’d like to discuss, share insights, or learn more about HealthTech Solutions, connect with us at: Phone : (+66) 02-853-9131 ( Monday to Friday, 10:00 AM - 6:00 PM ) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury Reference: https://www.prachachat.net/columns/news-717825 https://www.tiscowealth.com/article/innovative-healthcare/Telemedicine-Platform.html https://www.finnomena.com/bottomliner/ping-an-good-doctor/ https://www.unlockmen.com/demi-sathu49-by-sansiri
- The Future of ChatGPT in Healthcare: Revolution or Disruption?
Many of you have probably heard about the rising chatbot sensation, ChatGPT. The launch of ChatGPT has led several experts to suggest that it could spark a new wave of tech disruption across various fields, such as translation services and programming. So, how will ChatGPT impact the medical field? Today, MEDcury will guide you through exploring whether this technology will enhance the work of medical professionals or disrupt it. ChatGPT Passes the U.S. Medical Licensing Exam In March 2023, the book The AI Revolution in Medicine was published, in which Dr. Isaac Kohane, a physician and computer scientist from Harvard, mentioned that the latest version of ChatGPT, GPT-4, could accurately answer more than 90% of the questions on the U.S. medical licensing exam. This performance even surpasses that of some licensed doctors. ChatGPT and Rapid Diagnosis of Rare Diseases In the same book, Dr. Isaac shared that he tested ChatGPT’s capabilities by providing a real case he had treated. He gave the system patient information collected from physical exams, such as hormone levels and ultrasound results. ChatGPT was able to accurately and quickly diagnose the patient with Congenital Adrenal Hyperplasia, a rare condition occurring in about 1 in 100,000 people. This is remarkable because diagnosing rare diseases typically requires years of knowledge and experience. However, ChatGPT was able to do this effortlessly, raising the question of whether medical professionals should feel impressed or uneasy. ChatGPT as a Virtual Assistant for Doctors Beyond being an excellent exam taker and diagnostic tool, ChatGPT can also read and summarize lengthy reports and research papers in seconds. This capability allows medical professionals to save time spent on computer work and ultimately provides more time for patient care. Some might think that ChatGPT is just a robotic system that analyzes data to follow commands, lacking the vitality of humans. However, ChatGPT can also offer useful advice to doctors on how to discuss symptoms with patients, combining accuracy with empathy. With Such Smart Technology, Is There Still a Need for Medical Professionals? The answer is definitely yes! Although ChatGPT appears to be a sophisticated system, its answers are not always 100% accurate. The same book mentions errors in the system, such as incorrect BMI values, which could potentially lead to serious mistakes in prescribing or diagnosing. So, medical professionals might find relief that this system is unlikely to replace them in the near future. However, it is clear that ChatGPT’s capabilities are impressive. Therefore, MEDcury advises not to be complacent about the belief that AI will never surpass humans, as this technology is expected to play an increasingly significant role in the medical field. If you are interested in discussing, exchanging opinions, or sharing information about health technology, you can contact or follow us at MEDcury for more updates. Phone : (+66) 02-853-9131 ( Monday to Friday, 10:00 AM - 6:00 PM ) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury Reference : https://www.insider.com/
- 3 Must-Know Data Laws Every Hospital Need to Follow.
In today’s world, people are increasingly aware of privacy and personal data protection. New laws are continually being enacted to safeguard access to and dissemination of personal information. There are three critical data laws that directly impact hospitals. Whether your hospital is still operating in a traditional manner with paper records or has fully embraced digital systems with various digital tools, if your organization handles personal data, compliance with these laws is unavoidable. Today, MEDcury will summarize these three laws for you. 1. Health Insurance Portability and Accountability Act (HIPAA) Back in 1996, the U.S. federal government established national standards to protect patients' sensitive health information from unauthorized disclosure. This law is known as the Health Insurance Portability and Accountability Act, or HIPAA. HIPAA requires that any health information that could identify a patient must be protected and cannot be disclosed or accessed without the patient’s consent. Healthcare providers and associated individuals must strictly adhere to this law to ensure patient data remains secure from unauthorized exposure. Information protected by HIPAA includes: Data recorded in patient medical records by doctors, nurses, or other healthcare providers. Conversations about treatment between patients and healthcare providers. Information about patients' health insurance. Patients' medical billing information. Other health data collected by HIPAA-regulated entities. 2. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) is an EU regulation concerning the protection of personal data and privacy for EU citizens. It aims to protect individuals from privacy breaches and unauthorized use of their personal data. Information protected under GDPR includes: General data such as name, ID number, phone number, birthdate, email, etc. Appearance, characteristics, and behavior. Educational data. Employment, income, and tax information. Sensitive personal data such as religion, political opinions, etc. Health information such as medical history and genetic characteristics. How does GDPR affect hospitals in Thailand? Even though GDPR applies to the EU, it affects any organization that processes personal data of EU residents, regardless of where the organization is based. Therefore, hospitals dealing with EU nationals must comply with this regulation. 3. Thailand’s Personal Data Protection Act (PDPA) Thailand’s Personal Data Protection Act (PDPA) is a comprehensive personal data protection law that came into full effect in June 2022. This law is modeled after GDPR and shares similar objectives, including preventing personal data breaches and ensuring that data collection and usage are conducted with proper notice and consent. Examples of information protected by PDPA include: General data such as name, ID number, passport number, address, email, phone number, birthdate, place of birth, race, nationality, weight, height, etc. Device or tool information such as IP address, Cookie ID. Biometric data such as facial photos, fingerprints, retina scans, voice recognition. Asset information such as vehicle registration, land title deeds. Financial information. Educational or employment information. Sensitive personal data such as political opinions, religious beliefs, sexual behavior, criminal history, health data, disabilities, or mental health information. Why Compliance Matters ?, Even for Traditional Data Systems These laws apply to all organizations indiscriminately and are not dependent on how data is stored. Therefore, organizations that handle personal data must adapt to these changes, particularly hospitals that collect a large amount of sensitive personal data. Whether your hospital still uses paper files, relies solely on its servers, or has transitioned to fully digital systems with tools like EMR, HIS On Cloud, HIE, NHIS, etc., compliance with these laws is essential. Are Digital Tools in Hospitals Compliant with the Law? Hospitals using external digital tools might have concerns about whether these tools comply with legal requirements. Rest assured, system developers and service providers are highly skilled and adhere strictly to these regulations. Therefore, you can confidently rely on digital tools for compliance. For hospitals still operating in traditional ways, even without digital tools, the laws still apply. As mentioned earlier, these regulations are universal and affect all organizations directly. It’s crucial to understand these laws to ensure your practices are compliant and legally sound. By now, you should have a clearer understanding of how hospitals handle a vast amount of data under the protection of these three key regulations. As such, hospitals must implement rigorous measures to ensure data is collected and safeguarded appropriately. Failure to comply with these regulations can lead to significant legal issues. Strict adherence to these laws not only helps avoid legal troubles but also builds trust with patients. Enhancing Your Hospital's Data Security with MEDcury If you want to discuss, exchange ideas, or share insights about the healthcare industry, feel free to connect with us at MEDcury. Phone : (+66) 02-853-9131 ( Monday to Friday, 10:00 AM - 6:00 PM ) Email : sales@medcury.health or fill out the form by click here Stay updated with more news about MEDcury through other channels: Facebook : facebook.com/medcury.health/ LinkedIn : linkedin.com/company/medcury YouTube : https://www.youtube.com/@MEDcury References https://www.cdc.gov/ https://www.cnet.com/ https://ilaw.or.th/